When you visit the TryCycle Data Systems Inc.’s (“TryCycle”) Websites, located at https://trycycle.ca, https://talkingstick.app, https://my.tetherall.io and https://buddysquest.com, (collectively, the “Websites”), TryCycle and authorized third parties use cookies to collect information about you. This Cookie Notice sets out how TryCycle and third parties we authorize use cookies when you interact with our Websites.
This Cookie Notice should be read along with our Privacy Notice, which describes how TryCycle collects, uses, and discloses personal information collected through the Websites, as well as the rights Website visitors and users of the Talking Stick, Buddy’s Quest, and TetherAll platform have with respect to their personal information and personal health information.
What are Cookies?
Cookies are small pieces of data (text files) that are saved on your computer or mobile device when you visit our Websites so that information can be saved between visits, such as your login credentials or language preferences.
Cookies may be temporary (or “session”) cookies, which are only in use while you visit our Websites and are deleted when you close your browser, or permanent cookies, which stay on your device’s permanent storage after you leave our Websites, and are removed once you delete them manually or your browser deletes them after a period of time.
Cookies that are set by us are called first-party cookies, and cookies set by a different company than TryCycle are called third-party cookies.
What kinds of Cookies are used on the Websites?
Our Websites use the following types of cookies:
Strictly necessary cookies
These cookies are necessary for the Websites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the Websites to not function properly.
Our Websites and applications do not use strictly necessary cookies.
Performance cookies
These cookies gather information about how visitors use the Websites and monitor the Websites’ performance. For example, performance cookies tell us which pages are popular, monitor traffic to our Websites and compile anonymous analytic information. Performance cookies can also be used to identify and remedy operational problems with the Websites. We use various tools for these purposes:
Clicky Analytics: We use Clicky Analytics to learn more about visitors and their activities on our Websites. To provide this service, Clicky Analytics will use cookies to collect certain information about your activity on our websites at https://trycycle.ca, https://buddysquest.com and https://talkingstick.app including but not limited to information regarding your visit (such as the pages you visit and length of your visit), information about your device (such as your IP address), how you got to the Websites, and other information about your visits. The cookies used for this are NOT tracking cookies and your information is NOT associated with other third parties or shared with other companies such as Google, Facebook, Amazon, X/Twitter, TikTok, or similar.
PostHog Analytics: We use PostHog Analytics to learn more about visitors and their activities on our Websites. To provide this service, PostHog Analytics will use cookies to collect certain information about your activity on our websites at https://tetherall.io, https://buddysquest.com and https://my.talkingstick.app/, including but not limited to information regarding your visit (such as the pages you visit and length of your visit), information about your device (such as your IP address), how you got to the Websites, and other information about your visits. The cookies used for this are NOT tracking cookies and your information is NOT associated with other third parties or shared with other companies such as Google, Facebook, Amazon, X/Twitter, TikTok, or similar.
| Cookie Provider | Name of Cookie | Function | First-Party or Third Party | Duration |
|---|---|---|---|---|
| Clicky | _first_pageview | Stores which page was visited first | First | 10 minutes |
| Clicky | _heatmaps_g2g_101422988 | Stores where visitors click on website | First | 10 minutes |
| Clicky | _referrer_og | Stores the external referrer for a visitor, so that on future visits the same referrer will be attached to their sessions | First | 30 days |
| Clicky | _utm_og | Stores and tracks visits across websites | First | 30 days |
| Clicky | _no_tracky_101422988 | Manages Website data transmission bandwidth | First | 1 hour |
| Clicky | PHPSESSID | Provides functions across pages | First | 1 year |
| PostHog | ph_phc_VTIbnoZ4UoqUimUszPxnaKOXCwhhMY3JFmxbHEj2t0X_posthog | Stores information regarding visitor’s behavioural patterns during site visit | First | Deleted when session ends |
| PostHog | ph_sTMFPsFhdP1Ssg_posthog | Stores information regarding visitor’s behavioural patterns during site visit | First | 1 year |
| PostHog | ph_current_project_token | Stores information regarding visitor’s behavioural patterns during site visit | First | 1 year |
| PostHog | ph_current_instance | Stores information regarding which server the PostHog software should send information to | First | 1 year |
| PostHog | ph_current_project_name | Stores information regarding visitor’s behavioural patterns during site visit | First | 1 year |
| PostHog | posthog_csrftoken | Protects against unauthorized or malicious requests | First | 1 year |
| TryCycle | _wpfuuid | Stores a unique user ID | First | 11 years |
Note: Cookies that include “101422988” in the name indicate trycycle.ca specific cookies.
Functionality Cookies
These cookies are used to recognize and remember your preferences. For example, functionality cookies may use information, such as your language preferences, to make sure that you arrive at a version of our Websites that will provide you with a continuous experience.
| Cookie Provider | Name of Cookie | Function | First Party or Third Party | Duration |
|---|---|---|---|---|
| TryCycle | Wp-wpml_current_language | Used to provide the user’s preferred language | First | 1 day |
Targeting Cookies
We do not allow third parties to use tracking or targeting cookies on our Websites.
How can I manage my Cookies preferences?
You can manage your cookie preferences by using the Digital Advertising Alliance of Canada’s opt-out tools. This page will also provide many other privacy-related options beyond just cookie management and will provide a valuable reference for your activity across most of your digital platforms.
Contact us
Please direct any questions or comments about this Cookie Notice to our Chief Privacy Officer, Geoff Schaadt, by e-mail at [email protected].